The smart WhatsApp platform for your e-commerce business
Transform WhatsApp into a powerful sales and customer service tool with real-time translation in 15+ languages.
What is Chat4Team
A comprehensive platform that transforms WhatsApp into a powerful business tool
Centralized Conversations
Manage all customer interactions between internal and external teams in one place
Real-time Translation
Automatic translation in 15+ languages to communicate with customers worldwide
Performance Analytics
Track response times, language preferences, and product-specific performance
Who it's for
Designed for businesses that need efficient customer communication at scale
B2C and B2B e-commerce
Perfect for online stores that need to handle high volumes of customer inquiries
Multilingual marketplace sellers
Communicate with customers in their native language without additional staff
Companies with distributed teams
Create external sales or technical teams without geographical limitations
Multilingual customer support
Provide support in multiple languages with your existing team
Direct-to-consumer brands
Build stronger customer relationships through personalized messaging
24/7 Support Operations
Maintain round-the-clock customer service with flexible team management
Key Features
Powerful tools to enhance your WhatsApp Business communication
Real-time automatic translation
Break language barriers with instant translation in over 15 languages
Predefined replies
Quick responses for shipping, returns, orders, and technical information
Performance dashboard
Track sales and support metrics by language, region, and product category
AI-powered suggested replies
Smart response suggestions based on conversation context and history
Smart routing
Direct conversations to the right team by language, department, or product
Response time analytics
Monitor and improve team performance with detailed response metrics
Flexible External Collaboration
Expand your team capabilities without increasing internal staff
- Involve external teams for support or sales
- Personalized access levels and role assignments
- Ideal for agencies, freelancers, or 24/7 support providers
- Expand operations without increasing internal staff
Benefits for Your E-Commerce
Transform your customer communication and boost satisfaction
Reduce response times
Answer customer inquiries faster with automated workflows and predefined responses
Improve post-sale satisfaction
Provide exceptional support in the customer's preferred language
Enhance communication
Break down language barriers and communicate effectively with all customers
Automate customer support
Handle repetitive inquiries efficiently while maintaining a personal touch
Expand internationally
Reach global markets without the complexity of multilingual staff
No request goes unanswered
Ensure every customer message receives a timely and appropriate response
How It Works
Get started with Chat4Team in four simple steps
Connect Your WhatsApp
Link your WhatsApp Business account to Chat4Team in just a few clicks
Set Up Your Team
Add team members, assign roles, and configure language preferences
Configure Automation
Set up predefined replies, smart routing, and AI-powered suggestions
Monitor & Optimize
Track performance with detailed analytics and continuously improve
Simple, Transparent Pricing
Choose the plan that's right for your business
Starter
For small businesses just getting started
- 1 WhatsApp Business number
- Up to 3 team members
- 5 languages translation
- Basic analytics
Business
For growing businesses with more needs
- 3 WhatsApp Business numbers
- Up to 10 team members
- 15 languages translation
- Advanced analytics
- AI-powered suggestions
Enterprise
For large businesses with custom requirements
- Unlimited WhatsApp numbers
- Unlimited team members
- All languages supported
- Custom integrations
- Dedicated support
Talk to every customer. In every language.
Chat4Team is the bridge between your e-commerce business and global customers.
- Instant multilingual communication
- Team and role-based organization
- Smart, simple, and scalable support
Get in Touch
Have questions about Chat4Team? Our team is here to help. Fill out the form and we'll get back to you as soon as possible.
Save time with Chat4Team
Every WhatsApp conversation is tracked, managed, and monitored. Follow up with customers more effectively and easily supervise your team's performance.
Frequently Asked Questions
Find answers to common questions about Chat4Team